Terms and Conditions

Welcome to TapSaleZM, a comprehensive multi-tenant Point of Sale (POS) and inventory management system developed by Frigrace Inc. ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our web-based and mobile applications, including all features, services, and content available through our platform.

By accessing or using TapSaleZM, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our service.

TapSaleZM provides the following services:

• Multi-tenant POS system for various business types
• Inventory management and stock tracking
• Customer relationship management
• Sales reporting and analytics
• Expense tracking and management
• Multi-store management capabilities
• User and role-based access control
• Offline-first mobile application
• Barcode generation and scanning
• Working capital management

We collect and process various types of data to provide and improve our services. By using TapSaleZM, you consent to the collection and use of your data as described below:

3.1 Data We Collect

• Account Information: Name, email address, phone number, company details
• Business Data: Store information, product catalogs, inventory levels, sales transactions
• Customer Data: Customer contact information, purchase history, preferences
• Usage Data: Feature usage patterns, system performance metrics, error logs
• Technical Data: Device information, IP addresses, browser types, operating systems
• Communication Data: Support requests, feedback, questionnaire responses

3.2 How We Use Your Data

We use the collected data for the following purposes:

• Service Provision: To provide and maintain our POS and inventory management services
• Service Improvement: To analyze usage patterns and optimize system performance
• Feature Development: To develop new features based on user needs and feedback
• Support: To provide customer support and resolve technical issues
• Analytics: To generate business insights and improve user experience
• Security: To detect and prevent fraud, abuse, and security threats
• Communication: To send important service updates and notifications

3.3 Data for Service Improvement

We specifically use your data to improve our services by:

• Analyzing usage patterns to identify areas for improvement
• Developing new features based on user feedback and needs
• Optimizing system performance and reliability
• Enhancing user interface and experience
• Improving our mobile and web applications
• Developing better reporting and analytics tools
• Enhancing security measures and data protection

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit and at rest
• Multi-tenant data isolation to prevent cross-tenant access
• Role-based access control and authentication
• Regular security audits and updates
• Secure hosting infrastructure
• Backup and disaster recovery procedures

As a user of TapSaleZM, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Comply with all applicable laws and regulations
• Not use the service for illegal or unauthorized purposes
• Respect the privacy and rights of other users
• Report any security concerns or vulnerabilities
• Back up your important business data regularly

TapSaleZM and its original content, features, and functionality are owned by Frigrace Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of your business data and content. By using our service, you grant us a limited license to use your data solely for the purpose of providing and improving our services.

We strive to maintain high service availability but cannot guarantee uninterrupted access. Our service may be temporarily unavailable due to maintenance, updates, or technical issues. We will provide reasonable notice for scheduled maintenance.

Our mobile application is designed to work offline, allowing you to continue operations even when internet connectivity is limited.

To the maximum extent permitted by law, Frigrace Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claims arising from the use of our service shall not exceed the amount paid by you for the service in the twelve months preceding the claim.

You may terminate your account at any time by contacting our support team. We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or our service.

Upon termination, your right to use the service will cease immediately. We will retain your data for a reasonable period as required by law or for legitimate business purposes.

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through our service. Your continued use of TapSaleZM after such modifications constitutes acceptance of the updated Terms.

If you have any questions about these Terms and Conditions, please contact us: